Simplified, Scalable Customer Support
Forcoder Chatbot gives you every tool you need to manage conversations, build lasting relationships and deliver a unique experience to your customers, all in one place.
Everything you need for exceptional customer service
Manage all your support channels in one place, with powerful tools for your team.
Omnichannel Support
Centralize WhatsApp, Instagram, Telegram and your website's live chat in a single dashboard.
Multi-User System
Your whole team serving customers from the same WhatsApp number, with organization and efficiency.
Smart Automation
Save time with canned responses and customizable automatic rules.
No Per-Message Fees
Use it as much as you want. We don't charge usage fees.
Choose the ideal plan for your business
Flexible plans that grow with your company. Start free and upgrade as your needs change.
Standard
R$ 149,90
/month
- 1 inbox
- 3 agents
- Live chat on your website
- WhatsApp APIs
- Canned responses
- Teams
- Automations
- Notifications
- Reports
Professional
R$ 199,90
/month
- 3 inboxes
- 6 agents
- Live chat on your website
- WhatsApp APIs
- Priority support
- Advanced flows
- Canned responses
- Teams
- Custom automations
- Notifications
- Reports
Enterprise
R$ 299,90
/month
- 5 inboxes
- 9 agents
- Live chat on your website
- WhatsApp APIs
- VIP support
- Advanced flows
- Canned responses
- Teams
- Custom automations
- Notifications
- Reports
- Dedicated onboarding
Need more features or a custom plan?
Features that make a difference
Simplified Omnichannel Support
Centralize all your communication channels in a single dashboard:
- WhatsApp Business API
- Live chat on your website
- Instagram Direct
- Telegram
- Integrated email
Smart Automation
Save time and boost productivity:
- Customizable quick replies
- AI chatbot
- Automation rules
- Automatic distribution
- Tags and categorization
Team Management
Organize your team efficiently:
- Multiple agents
- Internal notes
- Complete history
- Service ratings
- Metrics per agent
Reports and Analytics
Make data-driven decisions:
- Real-time dashboard
- Metrics per customer
- Response time
- Exportable reports
- Performance analysis
Unify your company's customer service. An easy-to-use platform that brings your entire team together on a single number.
Boost your ROI with CRM
Increase your ROI by aligning your sales and marketing efforts with the power of CRM
FAQ
Get your questions answered.
What is Forcoder Chatbot?
Forcoder Chatbot is a complete customer service solution that centralizes your conversations across channels such as WhatsApp, Instagram, Telegram and website live chat, while also offering automation, reports and team collaboration.
How does the WhatsApp integration work?
Through the EvolutionAPI integration, you can use WhatsApp Business with multiple agents on the same number, ensuring scalable, organized support, plus the ability to use the official API and others.
Which channels are supported?
We support multiple channels, including:
- Telegram
- Live chat on your website
Is Forcoder Chatbot customizable?
Yes! You can customize welcome messages, widget colors, icon position and much more to make sure the chatbot matches your brand identity.
Do you offer support for deploying the chatbot?
Yes! If you still have questions after the demo, we'll guide you, or, if you prefer, our team handles the entire setup and deployment for you, ensuring a smooth and functional experience. (quote required)
What does it cost to use Forcoder Chatbot?
We offer affordable monthly plans tailored to the size and needs of your company. Get in touch for details or to request a demo.
Can responses be automated?
Absolutely! Forcoder Chatbot lets you set up automatic replies and automation rules to make support easier and save time.
Can I access performance reports?
Yes. Our platform generates detailed reports, including metrics such as customer satisfaction (CSAT), agent performance and more.
Is the service scalable?
Yes! Forcoder Chatbot was designed to grow with your company, serving everything from small teams to large operations.
How can I start using Forcoder Chatbot?
It's simple! Talk to one of our agents to create a free account or request a personalized demo to get to know the platform better.